Frequently Asked Questions

Everything you need to know about your favorite vegan beauty essentials.

Are all The Lip Bar products vegan and cruelty-free?

Yes, we are proud to be 100% vegan and cruelty-free. We believe that no animal should be harmed for the sake of beauty, so we never test on animals or use animal-derived ingredients.

How long does shipping usually take?

Standard shipping typically takes 3-7 business days within the continental U.S. Once your order ships, you will receive a tracking number via email to monitor your delivery status.

What is your return policy?

We want you to love your look. If you are not satisfied with your purchase, you can return unopened or gently used products within 30 days of delivery for a refund or exchange.

Can I change or cancel my order after it's been placed?

To ensure fast delivery, we process orders immediately. Therefore, we are unable to cancel or modify an order once it has been confirmed. Please double-check your shipping address and items before checkout.

How can I find the right shade for my skin tone?

We offer a virtual try-on tool and a shade finder quiz on our website to help you find your perfect match. You can also view our product photos on various complexions for a better visual reference.

Do you offer international shipping?

Currently, we ship to the United States and Canada. We are working hard to expand our shipping capabilities to more countries in the near future.