Returns & Exchanges
We want you to love your look, but if a product isn't the perfect fit, we offer easy returns on all unopened items within 30 days of purchase. Please note that for hygiene reasons, used or opened makeup products cannot be returned.
Return Process
- 1.Initiate Your Request
Visit our online Returns Portal and enter your order number and zip code to start the process.
- 2.Print Your Label
Select the items you wish to return and download your prepaid shipping label provided by our system.
- 3.Pack and Ship
Securely pack your items in their original packaging, attach the return label, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse receives and inspects your return, we will issue a refund to your original payment method within 7-10 business days.